# Privacy Policy for Hiedus School Management System

Last Updated: October 23, 2024

## 1. Introduction

Welcome to Hiedus ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management system and mobile application (collectively, the "Service").

## 2. Information We Collect

### 2.1 Personal Information
We collect information that you provide directly to us, including:
- Full name
- Contact information (email address, phone number)
- Student/staff ID numbers
- Date of birth
- Academic records and performance data
- Attendance records
- Parent/guardian information
- Emergency contact details

### 2.2 Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (device type, operating system)
- IP address
- Log data
- Usage statistics
- Time and date of access
- Mobile device identifiers

## 3. How We Use Your Information

We use the collected information for:
- Providing and maintaining the Service
- Managing student records and academic progress
- Facilitating communication between school staff, students, and parents
- Generating academic reports and analytics
- Sending notifications about school activities and updates
- Improving our Service
- Ensuring security and preventing fraud

## 4. Information Sharing and Disclosure

We may share your information with:
- School administrators and authorized staff
- Third-party service providers who assist in operating our Service
- Legal authorities when required by law
- Emergency services when necessary

We do not sell personal information to third parties.

## 5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data backup systems

## 6. Data Retention

We retain your information for as long as:
- Your account is active
- Required by law
- Necessary for legitimate educational purposes

## 7. Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations. We obtain parental consent before collecting information from users under 13 years of age.

## 8. Your Rights

You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your data
- Opt-out of certain data collection
- Export your data
- Lodge a complaint with relevant authorities

## 9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify users of any material changes via:
- Email notification
- In-app notification
- Website announcement

## 10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
[Contact Information]

## 11. Mobile App-Specific Provisions

### 11.1 Device Permissions
The Hiedus mobile app may request access to:
- Camera (for profile photos and document scanning)
- Storage (for downloading reports and documents)
- Notifications (for important updates and alerts)
- Location (for attendance tracking, optional)

### 11.2 Mobile Data Collection
Our mobile app collects:
- App usage statistics
- Device performance data
- Crash reports
- User preferences

## 12. Compliance

We comply with applicable education privacy laws and regulations, including:
- Family Educational Rights and Privacy Act (FERPA)
- General Data Protection Regulation (GDPR) where applicable
- Local and state education privacy laws

## 13. Third-Party Services

Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party services, and we recommend reviewing their privacy policies.